Achieving Scale and Sustainability at NASA through a Center of Excellence

Published on August 21, 2018


Featured at the 2018 Crowd Academy, Jeff Davis and Elizabeth Richard provided and overview of steps NASA took to change the culture of NASA and develop a new organizational framework using a Center of Excellence model that resulted in successfully scaling and sustaining the use of open innovation at the enterprise level.


Elizabeth Richard

Elizabeth E. Richard is founder and principal of EER Strategies, LLC and a visiting fellow of the Laboratory for Innovation Science at Harvard at the Institute for Quantitative Social Science. She was previously a senior strategist for NASA’s Human Health and Performance Directorate where she was responsible for strategic planning and partnership development, and was instrumental in the establishment of the NASA Center of Excellence for Collaborative Innovation. Elizabeth specializes in innovation strategy, collaborative engagement, organizational change management, open innovation and strategic planning in the public, private and nonprofit sectors. She is a frequent speaker and author on the topics of strategy innovation and collaborative engagement, and has designed and led many client workshops. Elizabeth received her bachelor’s degree from the Pennsylvania State University and her Master of Business Administration from the University of Houston.

Jeff Davis

Dr. Jeffrey R. Davis is the founder & CEO of Exploring 4 Solutions and a Visiting Fellow of the Laboratory for Innovation Science at Harvard (LISH) at the Harvard Institute for Quantitative Social Science. He specializes in organizational change through collaborative and open innovation efforts, and the risk management of complex healthcare systems in space flight and aviation. Jeff’s unique experience and insights across government, academic, corporate and non-profit settings provide a depth of technical knowledge that builds bridges between various disciplines and partners.

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