As 2020 unfolds, profound changes are occurring in the business world. Our “AI in Enterprise” series is adapting to address the new challenges facing enterprises pursuing artificial intelligence and machine learning solutions. These one-hour talks provide insights into how enterprise firms are thinking critically and strategically about AI/ML integration.
The premiere event took place on June 10, 2020, featuring a discussion with Rob May of InsideAI on a maturity framework for AI and machine learning in enterprises - those close at hand, on the horizon and in the near future.
Karim R. Lakhani is a Professor of Business Administration at the Harvard Business School and one of the Principal Investigators of the Laboratory for Innovation Science at Harvard (LISH). He specializes in the management of technological innovation in firms and communities. His research is on distributed innovation systems and the movement of innovative activity to the edges of organizations and into communities. He has extensively studied the emergence of open source software communities and their unique innovation and product development strategies. He has also investigated how critical knowledge from outside of the organization can be accessed through innovation contests. Currently, Professor Lakhani is investigating incentives and behavior in contests and the mechanisms behind scientific team formation through field experiments on the Topcoder platform and the Harvard Medical School.
Rob is a General Partner at PJC with expertise in the areas of AI, hardware, B2B, and SaaS. Prior to joining PJC, Rob was the co-founder and CEO at Talla, an AI and automation platform, transforming the way businesses deliver customer support. He was also the co-founder and CEO of Backupify, the world’s first cloud to cloud backup provider which was acquired for over $100m. As an angel investor, he has made over 70 early-stage AI investments. Rob writes one of the most widely read newsletters on Artificial Intelligence – InsideAI. Rob was named to Boston 40 under 40 in 2013. Rob has a B.S. in Electrical Engineering and a MBA from the University of Kentucky.
Jin H. Paik is the Program Director and Senior Researcher at the Laboratory for Innovation Science at Harvard (LISH). In his role, he serves as the lab’s general manager. He works to develop the lab’s strategic vision, as well as to direct project and research activities. He oversees the development of open innovation projects through partnerships with NASA, Harvard Medical School, federal government agencies, academic and research institutions, and industry leaders. He advises organizations on innovation strategies with a focus on starting and scaling open innovation practices. He has worked extensively on programs that focus on data science, development and use of artificial intelligence, technology commercialization, and the future of work. Prior to joining the LISH team, he worked at the Harvard Kennedy School and Mathematica Policy Research. He holds a bachelor’s degree from the University of Michigan and a master’s degree from Harvard University.
Jenny Hoffman is an Assistant Director of Research Management at the Laboratory for Innovation Science at Harvard. At LISH, she focuses on the use of open innovation as a tool for industry partners and assists in the development of the AI in Enterprise series.With an extensive background in nonprofit administration, she most recently worked as a coordinator for the Technology and Operations Unit at the Harvard Business School. Jenny is an Army veteran and served on a Provincial Reconstruction Team in southeastern Afghanistan. She holds a B.A. in International Affairs from The George Washington University.
Steven is currently serving as an Assistant Director of Research Management at the Laboratory for Innovation Science at Harvard. Previously, he was the Director of Growth and Research at Viva + Impulse Creative Co., a digital advertising agency, where he was responsible for the growth and direction of the agency. Prior to his work with Viva +Impulse, Steven served as the Communications Director and Cofounder of the U.S. Department of Health and Human Services IDEA Lab where he worked with startups and internal government teams to change the way government and health care solved some of the nation’s biggest problems.
Prior to the IDEA Lab, Steven worked at the Substance Abuse and Mental Health Services Administration, as a Senior Advisor to the Administrator after serving in Governor Bill Richardson’s Administration as the Legislative Liaison for the New Mexico Human Services Department.